My BDIX believes your personal data belongs to you. Here you'll find clear answers to what we collect, why we collect it, and how we keep it secure.
The steps we take to keep your information secure
All your personal information and financial data on My BDIX is protected with military-grade AES-256 encryption. No unauthorized third party can access this data.
My BDIX never sells your personal information to third parties. Sharing data with advertisers or data brokers is strictly prohibited.
You have the full right to view, correct, and delete your own data. Exercise these rights at any time through My BDIX support.
My BDIX only collects information that is necessary to provide its services. Requesting unnecessary data goes against our policy.
My BDIX does not keep your data beyond specified retention periods. Most personal information is securely deleted within 3-5 years of account closure.
Every connection you make to the My BDIX platform is encrypted via TLS/SSL. Your data is fully protected during transfer.
My BDIX ("we", "us", "our") takes the privacy of your personal information extremely seriously. This Privacy Policy applies to all users of the mybdix.org website and all associated My BDIX services.
By using the My BDIX platform, you agree to this Privacy Policy. This policy is Terms & Conditionsan integral part of. If anything is unclear, please don't hesitate to contact our support team.
This Privacy Policy is written in clear, accessible language so every My BDIX user in Bangladesh can easily understand it. If you have any questions, feel free to ask us directly.
This policy has been developed in compliance with international data protection standards and applicable laws in Bangladesh. My BDIX is committed to meeting all legal obligations at all times.
My BDIX collects various types of information in order to provide its services. Full details are outlined below:
My BDIX only collects the information listed above and will never ask for your bank PIN, password, or OTP. Any such request is likely fraudulent — please stay vigilant.
My BDIX collects information through the following methods:
Data provided directly by you at registration, during KYC verification, or when contacting support is collected directly from you.
When you use the My BDIX platform, certain technical information (IP address, browser details, cookies) is collected automatically. This is necessary for the security and proper functioning of the site.
Some information may be verified through a trusted KYC partner during identity verification. Transaction confirmation data may also be received from payment gateways.
My BDIX never collects your information through social media or third-party apps. If anyone requests your data claiming to represent My BDIX through such channels, please notify us immediately.
My BDIX uses the data it collects solely for specific, legitimate purposes. Each purpose is clearly outlined below:
To opt out of promotional SMS or notifications, contact My BDIX support and request to be unsubscribed.
My BDIX does not sell your data. However, information may be shared in the following limited circumstances:
My BDIX works with a select group of trusted technology partners to operate its services — including payment gateways, KYC verification providers, cloud servers, and cybersecurity services. All partners are bound by confidentiality agreements with My BDIX.
My BDIX is legally required to disclose information in response to court orders, government investigations, or legal directives. Such disclosures are beyond our control.
Anonymous risk signals may be shared with industry-standard fraud prevention networks. No personal identity is disclosed.
My BDIX never shares your personal information with advertising companies, data brokers, marketing agencies, or other gaming platforms.
My BDIX does not retain your information indefinitely. After a defined period, data is securely deleted:
To request deletion of your data, contact us at [email protected] or via live chat. Please note that certain data may need to be retained for a specified period due to legal obligations.
My BDIX uses cookies — small text files stored in your browser that help improve site functionality and your overall experience.
Login sessions and security tokens are essential for the site to function and cannot be disabled.
Used for anonymous user behavior analysis. Helps improve our services.
To track My BDIX promotional activities. Not used without your consent.
You can disable all non-essential cookies through your browser settings. Please note that doing so may affect the functionality of certain My BDIX features.
My BDIX maintains a multi-layered security framework to protect your data:
All stored data is protected with AES-256 encryption — one of the strongest encryption standards in the world.
Every connection you make to My BDIX is encrypted via TLS 1.3. When you see the padlock icon in your browser, your connection is secure.
Our AI-powered fraud detection system operates 24/7. Suspicious activity is blocked instantly.
My BDIX uses OTP-based two-factor authentication at login, significantly enhancing the security of your account.
My BDIX's security infrastructure is regularly tested and audited by independent third-party experts.
Our servers are hosted in ISO 27001-certified data centers with 24/7 security monitoring and biometric access control.
No matter how advanced our security technology is, your own vigilance matters too. Never share your password or OTP with anyone — My BDIX staff will never ask for it.
As a My BDIX user, you have the following rights regarding your personal information:
You have the right to know what information My BDIX holds about you. Submit a request through support and you will be informed within 30 days.
If any of your personal information is inaccurate, you may request a correction. My BDIX will action the change within a reasonable timeframe.
After account closure, once the required legal retention period has elapsed, you have the right to request that your data be deleted.
In certain circumstances, you may request that the use of your data be restricted. This applies in particular while an investigation is ongoing.
You may request a copy of your data in a machine-readable format. This is typically provided as a CSV or PDF file.
You can opt out of My BDIX promotional SMS or notifications at any time.
To exercise any of the above rights, contact our support team via live chat or email. My BDIX is committed to responding within 30 days.
My BDIX is strictly for adults aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.
If we become aware that a minor has opened a my bdix account, that account will be immediately closed and all associated data will be deleted. Parents or guardians may report such cases to us directly.
My BDIX may update this Privacy Policy from time to time. When significant changes are made, we will:
Continued use of My BDIX following any updates will be deemed acceptance of the revised policy. If you do not agree with the new policy, you have the option to close your account.
For any questions or concerns about this Privacy Policy or your personal data, please reach out to us:
My BDIX aims to respond to privacy-related complaints within 30 business days. For urgent data protection matters, an initial response is typically provided within 72 hours.
A quick guide to your privacy rights on My BDIX
Never. My BDIX does not sell your data to any third party or share it for commercial purposes.
My BDIX uses AES-256 encryption and TLS connections, and conducts regular third-party security audits.
Financial records are retained for up to 5 years (legal obligation). All other data is deleted within 2-3 years.
Only authorized my bdix staff may access your data for specific purposes. All access is logged and audited.
Yes. Upon request to our support team, my bdix will provide a copy of your data within 30 days.
Register for free on My BDIX with the assurance that your data is always protected.